Privacy Policy
Last Updated: May 13, 2026
Welcome to TamCall, Your privacy and data security are important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our applications, website, and related communication services. By accessing or using TamCall, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide and improve our services, we may collect certain information, including: Full name, Email address, Phone number, Account and login details, Billing and payment information, KYC and identity verification documents, Device and browser information, Usage and analytics data. Depending on the services used, we may also collect information related to virtual number activation, account usage, and transaction history. All payments on TamCall are securely processed through stripe.com. We do not store complete card or payment details on our servers.
2. How We Use Your Information
We may use collected information to: Provide and maintain our communication services, Manage user accounts and subscriptions, Process payments and wallet top-ups, Verify user identity for compliance and security purposes, Improve platform functionality and user experience, Respond to customer support requests, Detect fraud, spam, abuse, or unauthorised activities, Share important service-related updates and notifications. Our goal is to provide a secure, reliable, and compliant communication platform for all users.
3. Communication & Usage Data
TamCall provides services such as: Purchasing international or virtual numbers, Sending and receiving SMS, Making and receiving calls, Wallet balance management and recharges. We do not store call recordings, message content, or call recordings through the platform unless required by law or regulatory obligations. Certain technical and operational data may be temporarily processed to deliver communication services efficiently and securely.
4. KYC & Identity Verification
To comply with legal, regulatory, and anti-fraud requirements, users may be required to complete identity verification (KYC) before accessing certain services or purchasing numbers. Verification information is handled securely and used only for compliance, security, and operational purposes.
5. Platform Security
We implement reasonable technical and organisational measures designed to protect user information from unauthorised access, misuse, disclosure, or loss. While we continuously work to maintain strong security standards, no online platform or communication service can guarantee complete security at all times. Users are encouraged to maintain strong passwords and secure access to their accounts and devices.
6. Prohibited Activities
TamCall services may not be used for unlawful, abusive, fraudulent, or harmful activities, including: Spam messaging, Fraudulent activities, Robocalling, Harassment or abusive communications, Illegal or unauthorised use of virtual numbers. We may review accounts or usage activity where necessary to help maintain platform security, compliance, and service integrity.
7. Third-Party Services
To operate efficiently, TamCall may use trusted third-party providers for services such as: Payment processing, Cloud hosting, Telecom and communication infrastructure, Analytics and monitoring, Identity verification servicesThese providers may process certain information according to their own privacy policies and operational practices.
8. Your Privacy Rights
Depending on your location and applicable laws, you may request to: Access your personal information, Correct inaccurate information, Request deletion of eligible data. We aim to handle privacy-related requests within a reasonable timeframe where legally and operationally permitted.
9. Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect service improvements, operational changes, legal requirements, or regulatory obligations. Any updates will be published on this page along with the revised “Last Updated” date. Continued use of TamCall after updates means you accept the updated Privacy Policy.